There is a 2 hour minimum charge for all removals excluding light removals. After the first 2 hours, we charge by the half hour.
We charge £10.00 if we have to enter the congestion charge zone to reach any given destination provided by our customer.
We only accept payments in cash. Payments must be given to our driver. A signed and dated receipt shall be handed over to our customer by our driver once payment has been received.
We are very cautious and careful when handling, loading, moving and unloading our customers goods but we accept no responsibility for loss or damage to property before, during and after a move. It is our customers responsibility to arrange his / her insurance for his / her belongings.
It is our customers responsibility to provide us with an appropriate parking spot to load and unload goods. Customers will be responsible for paying parking tickets or fines issued to us during a move.
We are very punctual but we cannot always guarantee that we’ll arrive at a given destination on time due to on road and off road circumstances out of our control.
We will not tolerate and may prosecute customers who abuse or physically harm our staff.
If you have any questions you would like to ask about our terms and conditions please contact us.